Call to Schedule a Tour: 414.607.4100




COVID-19 FAQ and Updates
June 3, 2020

At VMP, the health and safety of our residents, families and employees is our top priority.  As you know, we continue to battle COVID-19 at both the state and national level and while some business are beginning to open, our healthcare industry remains closed to visitors and non-essential workers at this time. We can, however, begin to discuss the states BADGER BOUNCE BACK PLAN for WI which will allow us to begin taking steps toward reopening. 

The first step in this process will be establishing global testing for residents and staff.  This directive is at the national level and comes to us from the Centers for Disease Control (CDC), Centers for Medicare and Medicaid (CMS) and the Wisconsin Department of Public Health (DPH). The reasoning behind this is the growing evidence that persons with COVID 19 become infectious days prior to developing symptoms and can be infectious even if they only have mild symptoms or no symptoms at all.  Facility wide testing will provide us a baseline and allow us to identify silent (asymptomatic) infections early and limit potential spread of the virus.  This will allow VMP to best protect our residents who are at high risk demographically and best protect staff as well. 

VMP will initiate the testing process next week by obtaining consents for residents and staff.  The consent form provides COVID 19 Fact Sheet and authorizes testing through a nasal (anterior nasal swab).The overall percentage of participants who consent will greatly impact the speed at which we can work to reopen. 

At this time, the plan is to test all campus residents on Monday, June 8th and test all staff members on Tuesday, June 9th.  Test results should be received within 24-48hrs and will be provided to the resident, responsible party and the health department.

For more information about Badger Bounce Back Plan go to

What has been done at VMP in response to COVID-19?

Our multidisciplinary team monitors all updates from the CDC and DPH. Our team communicates daily to implement procedures as new information is released to keep our residents and staff safe.


  • As of March 12, our dining rooms have been closed. Meal trays are being delivered to our Palmer House and Maplewood residents. The dining room and bistro in Wesley Park have been closed. Meals are being provided “to go” for our independent living residents. 
  • There are no outside groups permitted to enter the campus for the purpose of entertainment, education, taxes, church services or other events. We have made sure that the church services are available via the closed circuit TV’s throughout the campus.
  • The Stafford Center is closed. 
  • Mail will be delivered to the communications center and delivered to rooms.
  • Essential healthcare workers such those that work for hospice or the lab or x-ray or pharmacy or home health will be permitted to continue to service our residents provided they are free of any health concerns.
  • There will be no outings until further notice.
  • There will be no shopping trips.
  • Transportation will only be available for essential medical treatments.
  • Care Conferences with residents and families will be by phone until further notice.
  • All new admissions or readmissions or a resident returning from an appointment must be screened PRIOR to re-entering the facility. This includes dialysis, doctor’s appointments, ER visits.


  • Our staff has completed the CDC Infection Control Facility Assessment to ensure we are in compliance with all aspects of infection control
  • We have documented current competencies on ALL staff for hand hygiene and use of PPE, including when to use, how to apply and how to remove and dispose of properly.
  • Every single person entering our building is screened- employee, vendor, surveyor, family member for end of life compassionate care visit.
  • Additionally, we ask staff who are sick to stay at home until they are no longer contagious.
  • No one may enter the campus, except through the 4 designated entrances- Maplewood Main entrance, Palmer House Main Entrance, and the 2 main entrances of WP. There are no exceptions for anyone.
  • All staff MUST wear a face mask at all times when in the facility.
  • All staff are assigned to a particular unit. There is no crossing over from one unit to another. Our resident care teams are in tuned into the health and wellness of every resident.
  • All staff are trained on signs and symptoms of recognizing COVID and what to report.
  • All staff are trained on when to place some on isolation and how to place them in isolation, how to communicate the isolation to all staff immediately.
  • As of March 31, meals have been provided to staff at no charge.


  • We focus on keeping rooms and common areas as clean and sanitized as possible to prevent the spread of germs. We have increased the frequency of the sanitization.
  • Our kitchens follow NSF-approved dishwashing techniques.
  • All staff members are trained in techniques to prevent the spread of germs specific to their individual roles in serving residents in our communities.
  • VMP has deployed a specialized electrostatic machines, called a Novartis, which will routinely be used to disinfect common area surfaces.
  • We added more touchless hand sanitizer stations in our common areas.


  • Our Senior Community Club members can view our letter here
  • In compliance with the CDC and DPH, we are not allowing non-essential visitors in our facility at this time.

What can I do to help during this time?

With the shortage of personal protective equipment (PPE), we are asking for the support of our community during this time. Your support will tremendously help to protect our residents and our staff on the frontline.

We are currently accepting

  • Any face masks (N95, Surgical, Homemade)
  • Gloves
  • Gowns
  • Hand Sanitizer that is at least 70% alcohol
  • Sanitizing Wipes
  • Toilet Paper
  • Paper Towels
  • Bleach
  • Gloves
  • Cash Donations

Donations can be brought to VMP Healthcare & Community Living.

  • 3023 S. 84th Street
    West Allis, WI 53227

Items can be placed in the barrels located between the sliding doors at the main entrance from 8:00 a.m. – 6 p.m., Monday through Friday.

If there are any additional questions or concerns, please feel free to call us at (414) 607-4100 or email us at