Call to Schedule a Tour: 414.607.4100




COVID-19 FAQ and Updates
August 1, 2020

We find ourselves at the end of our fourth full month of COVID-19 and all of the challenges that it brings us.  The way we live and work today looks a lot different, but our focus remains the same, to provide a safe and caring environment for our residents and staff.

Unfortunately, we have had an employee in our Maplewood Center test positive today.  This individual is home under quarantine, however had worked prior to the positive result.  We did obtain consent and proceeded with testing of all residents within Maplewood.  The results of these tests are still pending at this time.    

All campus employee COVID-19 testing is scheduled for August 4th and 5th. In addition to our scheduled testing, we continue to conduct the temperature and health screenings daily for all employees.  If an employee does present with any symptoms, they are sent for screening and asked to quarantine at home until those results are obtained.    

We continue to see a high interest in window visits. Our activities and social work teams are working to accommodate as many families as possible. Signage is posted to assist families with identifying their designated visitation site. Please contact the Activities department at 607-4192 if you are interested in scheduling a window visit.  Plans and logistics are also underway to begin outside visits in the next several weeks so stay tuned.

Weekly support groups have started in Wesley Park coordinated and led by our VMP Chaplains.  Residents are finding that being able to share their true feelings around what is going on in this supportive setting is a very positive experience. If you have not yet signed up or know someone who would like to join a Support Group, please either call or email Chaplain Meg Lybeck-Smoak at 414-607-4355 or

Just a reminder that deliveries and drop-offs are allowed with some guidelines. Families and friends are now able to drop off essential and non-essentials items as long as they are pre-packaged and can be wiped down prior to being delivered to resident rooms.  This EXCLUDES home-made items and clothing. New clothing will be accepted if it is ordered and sent directly here in original packaging.  If you have any specific questions about items please contact the Executive Director in your specific community

The West Allis Health Dept. and WI Department of Health Service continue to provide recommendations and direction on how we can continue to move forward in this “new normal”. Our team communicates daily to implement procedures as new information is released to keep our residents and staff safe. We will communicate these to you each week as we go along. 

We are all in this together.

As a reminder, the following items are in place throughout the VMP community.


  • As of March 12, our dining rooms have been closed. Meal trays are being delivered to our Palmer House and Maplewood residents. The dining room in Wesley Park has been closed. The Bistro has been re-opened with limited hours and options. Meals are being provided “to go” for our independent living residents. 
  • There are no outside groups permitted to enter the campus for the purpose of entertainment, education, taxes, church services or other events. We have made sure that the church services are available via the closed circuit TV’s throughout the campus.
  • The Stafford Center is closed. 
  • Mail will be delivered to the communications center and delivered to rooms.
  • Essential healthcare workers such as those that work for hospice, lab, x-ray, pharmacy or home health will be able to work with residents on a case by case basis and will be subjected to health screening upon entry.
  • There will be no outings until further notice.  
  • Transportation will be available for essential medical treatments.
  • Care Conferences with residents and families will be by phone until further notice.
  • All new admissions or readmissions or a resident returning from an appointment must be screened PRIOR to re-entering the facility. This includes dialysis, doctor’s appointments, ER visits.


  • Our staff has completed the CDC Infection Control Facility Assessment to ensure we are in compliance with all aspects of infection control
  • We have documented current competencies on ALL staff for hand hygiene and use of PPE, including when to use, how to apply and how to remove and dispose of properly.
  • Every single person entering our building is screened- employee, vendor, surveyor, family member for end of life compassionate care visit.
  • Additionally, we ask staff who are sick to stay at home until they are no longer contagious.
  • No one may enter the campus, except through the 4 designated entrances- Maplewood Main entrance, Palmer House Main Entrance, and the 2 main entrances of WP. There are no exceptions for anyone.
  • All staff MUST wear a face mask at all times when in the facility.
  • All staff are assigned to a particular unit. There is no crossing over from one unit to another. Our resident care teams are in tuned into the health and wellness of every resident.
  • All staff are trained on signs and symptoms of recognizing COVID and what to report.
  • All staff are trained on when to place some on isolation and how to place them in isolation, how to communicate the isolation to all staff immediately.


  • We focus on keeping rooms and common areas as clean and sanitized as possible to prevent the spread of germs. We have increased the frequency of the sanitization.
  • Our kitchens follow NSF-approved dishwashing techniques.
  • All staff members are trained in techniques to prevent the spread of germs specific to their individual roles in serving residents in our communities.
  • VMP has specialized electrostatic machines, called a Novaerus, which will routinely be used to disinfect common area surfaces.
  • We added more touchless hand sanitizer stations in our common areas.


  • In compliance with the CDC and DPH, we are not allowing non-essential visitors in our facility at this time.

What can I do to help during this time?

With the shortage of personal protective equipment (PPE), we are asking for the support of our community during this time. Your support will tremendously help to protect our residents and our staff on the frontline.

We are currently accepting

  • Any face masks (N95, Surgical, Homemade)
  • Gloves
  • Gowns
  • Hand Sanitizer that is at least 70% alcohol
  • Sanitizing Wipes
  • Toilet Paper
  • Paper Towels
  • Bleach
  • Gloves
  • Cash Donations

Donations can be brought to VMP Healthcare & Community Living.

  • 3023 S. 84th Street
    West Allis, WI 53227

Items can be placed in the barrels located between the sliding doors at the main entrance from 8:00 a.m. – 6 p.m., Monday through Friday.

If there are any additional questions or concerns, please feel free to call us at (414) 607-4100 or email us at